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Switzerland is adopting HL7 FHIR. heyPatient has done so from day one
Why heyPatient has relied from the beginning on a patient-centric, interoperable HL7 FHIR-native platform architecture for hospitals, clinics and healthcare regions.
Regula Spuehler
May 203 min read


DMEA: Digital Healthcare is Reality
Review of DMEA 2026: trends, insights, and impressions from heyPatient on digital transformation in healthcare.
Regula Spuehler
Apr 241 min read


Smart Patient Guidance Meets Virtual Workforce: The Next Level of Relief
CHF 35 saved per appointment, calculated at Kantonsspital Baden as early as 2020. What heyPatient has offered as standard for years, from appointment-specific patient guidance to automated tasks and digital navigation, is now taken to the next level by the new Virtual Workforce. Process expertise at the push of a button, individually extendable.
Regula Spuehler
Mar 303 min read


From Chatbot to Virtual Workforce: How heyPatient applies artificial intelligence effectively in everyday clinical operations
heyPatient demonstrates how artificial intelligence can be applied productively in everyday clinical operations. With the Patient Concierge, the first building block of a value driven Virtual Workforce is already in use, relieving teams, improving processes and strengthening the patient experience.
Matthias Spuehler
Feb 43 min read
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