Optimize your Patient Experience

Connect digitally with your patients and ensure the best possible treatment before and after your personal appointment or inpatient stay.

 

Enable patients to digitally register and book appointments directly via the app - simply and fully integrated into your internal systems.

 

This optimizes your processes, increases the quality of your patient data and reduces "no shows".

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Less Paper, Increased Efficiency and Patient-Centered
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Would you like to save costs, optimize processes and put the finishing touches on your digital patient journey? With heyPatient you benefit from the following advantages:

Saving on printing, paper and shipping costs

  • You change the perception of your house

  • You increase efficiency in favor of treatment

  • You are at the desk of time

  • Your patients are better informed and know that they are in good hands.

  • The app shows your content in your corporate design 

Benefits
for Hospital Council / Management
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  • Appointments directly from the internal systems to your patient's cell phone

  • Additional information at the right time directly in the app, including reminders

  • Better prepared, punctual patients

  • The support network is included.

  • More time for the essentials: Care and medical treatment

Benefits
for Medicine and Care
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  • The patient's admission begins in the app which requests the required contact and insurance data and performs a basic check.

  • Registrations directly from the app into your system

  • Stressful situations with queries and waiting times at the reception are significantly reduced

  • More time for data quality and the patient.

Benefits
for Patient Administration
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Attractive UseCases - for the Benefit of Your Patients

We provide you with numerous functionalities for your patient interaction.
Enable the mobile and simple patient journey - and stay in touch with your patients.

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heyPatient is designed as a platform. This means that functionalities from various providers can be added flexibly. Additional functionalities will be added in the coming months. Do you have a special request or an idea for additional functionality? We would be happy to talk to you about this!

Attractive UseCases - for the Benefit of Your Patients

Connect digitally with your patients and ensure the best possible treatment before and after your personal appointment or inpatient stay.

 

Enable patients to digitally register and book appointments directly via the app - simply and fully integrated into your internal systems.

 

This optimizes your processes, increases the quality of your patient data and reduces "no shows".

  • Appointments directly from the internal systems to your patient's cell phone

  • Additional information at the right time directly in the app, including reminders

  • Better prepared, punctual patients

  • The support network is included.

  • More time for the essentials: Care and medical treatment

Benefits
for Medicine and Care
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Unsure about Your Readiness for Digital Patient Interaction?

We offer half-day and multi-day design workshops in which we work with you to develop the necessary bases for decision-making.

 
heyPatient Modules - our App Integrates Easily and Seamlessly

Digital registration and login (PDF to Email)

Offer your patients digital registration.

As a preliminary stage for system integration using PDF to email.

  • Paperless registration for your patients

  • You will receive basic, checked master data as a structured PDF form in the inbox of your choice

Digital registration and login (ERP integrated)

Since June 2020, DDAG customers have been able to use the heyPatient functionality in Microsoft Navision dynamicMED to offer their patients digital end-to-end registration and login via app.

In the heyPatient tile of Microsoft Navision DynamicMED, new registrations and logins are displayed immediately - for review and approval by the patient administration.

The app reports the successful test with a "warm welcome" and shows the patient ID (PID), and after logging in, the case ID (FID) directly in the app.

  • Productively available since June 2020

  • Activation takes a few days ; we would be happy to provide you with a test connection.

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Digital appointment dispatch (HIS integrated)

The heyPatient functionality at POLYPOINT Services and KISIM (Cistec) is available for tests. With POLYPOINT Services, your patients book appointments directly in your planning system via the app.

  • Activation takes a few days.

  • We would be happy to provide you with a test connection.

  • We look forward to your call.

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Why a Service Provider-neutral App?
 
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Because patients need a network of health partners and want to stay connected with them for years to come. Without the confusion of apps so that self-organization remains easy. That is the heyPatient patient-centered approach.

A service provider-neutral app is significantly cheaper and reduces healthcare costs. The full integration into market software and new interfaces only have to be financed once.

 

Hospital, physiotherapy, family doctor, dentist, TCM ... with the heyPatient app, important appointments and contact numbers of all health partners are quickly at hand and visible at a glance. In the app, case-specific treatment courses and appointments from different service providers are clearly and consolidated displayed.

 

Contact and insurance details required by service providers can be supplemented with a persons' own data, notes and appointments. Be it the picture of the tick bite or the note of the last, unusual milk tooth. All in one app so that everything is in one place.

In this way, the care network can also be included - with heyFamily, appointments and information are shared and the organization suddenly becomes very easy. Even if several treatments are pending with different health partners.

Your patients thank you for the heyPatient decision.