Offer your customers the patient app, seamlessly integrated into your system
What do you want to start with?
Patient Registration, Admission, virtual Reception and Queuing
Web-Admission
Configurable registration form, easy to integrate into your company website. According to the principle of data economy and in 16 languages. Encrypted data transfer, directly to your ERP/PIS.
Patient identification via 2FA or SwissID/heyPatient account.
Quick Connect
A personalized QR code with basic data for maximum ease and speed of registration, ideal for clinics or emergency departments.
​
Optionally, we also provide tablets with payment functionality.
E-registration and -admission
Automated patient registration and admission with pre-verified data, delivered directly into your ERP for final approval.
End-to-end digital process, offering self-service admission to patients, 24x7.
Web- and/or app-based.
​
Easy configuration of admission-reasons, patient instruction, insurance-related interaction etc. Confirmation of your T&C with timestamp.
​
Self check-in
Intuitive, easy self-service check-in kosk for patient guidance, as a further automation step after web-registration.
Configurable patient interaction after check-in (e.g. directly to the ward or to patient administration, depending on internal status) and automated status update in your internal system.
​
Self-check-in via app is included as standard.
Patient-Call / Ticketing System
Ticketing system activated at the push of a button, configurable for each location.
​
Ticket-specific calls can be actively triggered, and additional notes can be added.
​
Process-integrated functionality, seamlessly incorporated into your desired patient journey and delivered as a service (hardware not included).
Appointment Invites, Reminders, Tasks, Instructions, Navigation
Appointments ready-made.
Send appointment invites directly into your patients' hands: Via App, Email or SMS. Patients and their care network "heyFamily" see all important information at a glance, are always informed about changes and are in the right place in good time thanks to easy-to-integrate navigation.
​
Easily configurable reminders, notifications and appointment confirmations.
Video consultation / virtual visits
Simply activate this standard functionality to display an automatically provided dial-in link with your appointment invite. Solution-independent offering, as standard functionality.
​
Thanks to the heyFamily function, loved ones and caregivers can easily join the appointment.
Online-Appointment Booking
Integrated into your process as desired: whether along the registration process with provided offers or as a follow-up after an interaction.
​
Easily implemented via FHIR API, for example using KISIM FHIR Server
Navigation
Navigate visitors and patients to the right place. Directly to the forthcoming appointment or as a general support.
Inbox, Messages and more
Automated messages directly to the inbox according to your configuration. Personalized instructions and tasks for patient preparation or aftercare:
-
digital forms and questionnaires provided
-
delivery of the digital invoice copy
-
laboratory reports and other documents
-
PREMS and PROMS
Excite Your Patients with a Branded Experience
Branded app:
-
Freely selectable name of your app
-
Basic heyPatient-functionaliy in your branding (colors, logos, etc.)
-
Easy integration of web-based and other content
-
Extendable with your desired functionality and/or 3rd party solutions
​
and much more..
Join the Community.
Process-integrated
You work in the familiar environment, we integrate patients into your processes.
No additional system necessary.
As a service
Transparent costs
No surprises
Modular functionalities can be flexibly activated
Highest security
Data is stored in the Microsoft Azure Swiss Cloud, Swiss-ID verified patient identities, data protection/DSGVO secured.
Patient centered
Automated information and interaction, simply via smartphone. in 16 languages and integrates the "heyFamily".
Data protection and data security at the highest level
-
Data is stored encrypted in the Microsoft Swiss Azure Cloud
-
Data transmission encrypted
-
SwissID verified patient identity
-
App users decide at any time with whom they share their data.
-
Dedicated FHIR agent per service provider connection (test and prod)
-
Optional BYOK
Integration: Easy
Our API is based on HL7 FHIR, the international communication standard in healthcare, making it easy to integrate all common systems. Read more about this here in our Blog.
System manufacturers also offer ready-made modules. Or you can use well-known integration platforms or the health engine.
​
Ready-made modules and integrated 3rd party solutions
e-admission
heyPatient is already included as a module in the current Navision version of the DDAG. Experience shows that activating the functionality takes a few hours.
​
In the heyPatient tile of Microsoft Navision DynamicMED, new registrations and logins are displayed immediately - for review and approval by the patient administration.
The app reports the successful test with a "warm welcome" and shows the patient ID (PID), and after logging in, the case ID (FID) directly in the app.
​​
e-appointments
Book appointments as usual and leave paper documents behind. This is heyPatient.
​
Offer virtual appointments, automated additional information and tips such as "sober phase"
With POLYPOINT, self-booking by patients can also easily be offered.
​
-
Activation takes a few days.
-
We would be happy to provide you with a test connection.
-
We look forward to your call.
e-forms
Provide the forms and questionnaires you need early in the app. Receive the entered information early in your internal system and/or as a generated PDF with a time stamp of the data entry in your archive.
Take a digital anamnesis and get an automated pre-structured medical report.
​
Your patients appreciate the digital delivery, thanks to "heyFamily" family members can fill it out if necessary. The completed forms are then available in the app.
​
And typically heyPatient: Information that is already available or previously filled in only needs to be confirmed. Because digitization should simplify ;-)
Navigation
Navigation from the current location in the building directly to the next appointment. Simply select and activate InfSoft under heyModules. And your patients can get to know the buildings and facilities even before their stay with you.
​
Of course, we also offer other patient-centric navigation solutions. Contact us.
Entertainment
Entertainment, telephone, nurse call and much more. Choose Trifact from our heyModules and activate the service. We ensure the integration so that nothing is left to be desired for your patients.
Coming soon: HIN
With the integration of the HIN services, you benefit from additional, secure and proven services. More about this here.
You want more? No problem
Our heyApp Store grows continually. What do you want to start with?
Start digitization now - with heyPatient
As a service, at transparent costs and safely.​
Close to the pulse: Get an overall view of your patient journey
Patient Journey Workshop