open, provider-integrating platform
modular functionality, easily subscribable as a service
securely identified patients
easy integration of third party providers
Our business model is "as a service" and is based on your benefit rather than extensive projects.
We are happy to simplify your processes, relieve your staff and inspire your patients.
Baukasten-Funktionalität as a Service
What do you want to start with?
Configurable registration form, easy to integrate into your company website. According to the principle of data economy and in 16 languages. Encrypted data transfer, directly to your ERP/PIS.
Patient identification via 2FA or SwissID/heyPatient account.
E-registration with verified login
automated patient registration and admission with pre-verified data, delivered directly into your ERP for final approval.
End-to-end digital process, offering self-service admission to patients, 24x7.
Easy configuration of admission-reasons, patient instruction, insurance-related interaction etc. Confirmation of your T&C with timestamp.
Self check in
Intuitive, easy self-service check-in kosk for patient guidance, as a further automation step after web-registration.
Configurable patient interaction after check-in (e.g. directly to the ward or to patient administration, depending on internal status) and automated status update in your internal system.
Self-check-in via app is included as standard.
Scheduling and Appointments
Appointments directly to the app
Send appointment invites directly to the patients' timeline. Patients and their care network "heyFamily" see all important information at a glance, are always informed about changes and are in the right place in good time thanks to easy-to-integrate navigation.
Easily configurable reminders, notifications and appointment confirmations.
Video consultation / virtual visits
Simply activate this standard functionality to display an automatically provided dial-in link with your appointment invite. Solution-independent offering, as standard functionality.
Thanks to the heyFamily function, loved ones and caregivers can easily join the appointment.
Navigate visitors and patients to the right place. Directly to the forthcoming appointment or as a general support.
Patient guidance and Questionnaires: All digital and automated
Automated messages directly to the inbox according to your configuration. Personalized hints and tasks for personal patient preparation or aftercare:
digital forms and questionnaires provided
delivery of the digital invoice copy
laboratory reports and other documents
PREMS and PROMS
Whitelabel Branded App
Freely selectable name of your app
Basic heyPatient-functionaliy in your branding (colors, logos, etc.)
Easy integration of web-based and other content
Extendable with your desired functionality and/or 3rd party solutions
Join the Community.
and much more..
You work in the familiar environment, we integrate patients into your processes.
No additional system necessary.
As a service
Modular functionalities can be flexibly activated
Data is stored in the Microsoft Azure Swiss Cloud, Swiss-ID verified patient identities, data protection/DSGVO secured.
Automated information and interaction, simply via smartphone. in 16 languages and integrates the "heyFamily".
Data protection and data security at the highest level
Data is stored encrypted in the Microsoft Swiss Azure Cloud
Data transmission encrypted
SwissID verified patient identity
App users decide at any time with whom they share their data.
Dedicated FHIR agent per service provider connection (test and prod)
Our API is based on HL7 FHIR, the international communication standard in healthcare, making it easy to integrate all common systems. Read more about this here in our Blog.
System manufacturers also offer ready-made modules. Or you can use well-known integration platforms or the health engine.
Ready-made modules and integrated 3rd party solutions
heyPatient is already included as a module in the current Navision version of the DDAG. Experience shows that activating the functionality takes a few hours.
In the heyPatient tile of Microsoft Navision DynamicMED, new registrations and logins are displayed immediately - for review and approval by the patient administration.
The app reports the successful test with a "warm welcome" and shows the patient ID (PID), and after logging in, the case ID (FID) directly in the app.
Book appointments as usual and leave paper documents behind. This is heyPatient.
Offer virtual appointments, automated additional information and tips such as "sober phase"
With POLYPOINT, self-booking by patients can also easily be offered.
Activation takes a few days.
We would be happy to provide you with a test connection.
We look forward to your call.
Provide the forms and questionnaires you need early in the app. Receive the entered information early in your internal system and/or as a generated PDF with a time stamp of the data entry in your archive.
Take a digital anamnesis and get an automated pre-structured medical report.
Your patients appreciate the digital delivery, thanks to "heyFamily" family members can fill it out if necessary. The completed forms are then available in the app.
And typically heyPatient: Information that is already available or previously filled in only needs to be confirmed. Because digitization should simplify ;-)
Navigation from the current location in the building directly to the next appointment. Simply select and activate InfSoft under heyModules. And your patients can get to know the buildings and facilities even before their stay with you.
Of course, we also offer other patient-centric navigation solutions. Contact us.
Entertainment, telephone, nurse call and much more. Choose Trifact from our heyModules and activate the service. We ensure the integration so that nothing is left to be desired for your patients.
Coming soon: HIN
With the integration of the HIN services, you benefit from additional, secure and proven services. More about this here.
Design Patient Journeys - directly integrated in Microsoft Teams
Our solution offers seamless integration into Microsoft services. For example, we offer the configuration of your patient journey directly integrated in Microsoft Teams.
You do not need any additional login credentials, benefit from simple collaboration and many other advantages.
Start digitization now - with heyPatient
As a service, at transparent costs and safely.