Offer your customers the patient app, seamlessly integrated into your system
patient portal
Digital Front Door
Healthcare Service Providers
More than a patient portal:
Automated digital companion for patients, relieving the burden on staff
heyPatient connects your internal systems with the patient's smartphone. You benefit from a noticeably higher degree of digitization, from process automation and above all from relieved employees.
Our solution was developed together with health professionals and various hospitals right from the start.
heyPatient offers:
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Reduce costs thanks to process automation
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increase returns, thanks to digitally bookable service offers
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Automate administration with digital registration, automated dispatch of appointments and forms, digital copy of invoices, etc.
You benefit from;
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Employee relief
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Better prepared patients who are in the right place at the right time
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Better planning, higher patient safety and fewer "no shows"
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Higher patient satisfaction
Functionalities - simply subscribe - as a service:
Patient:innen kommerziell betreuen
Web-Admission
Configurable registration form, easy to integrate into your company website. According to the principle of data economy and in 16 languages. Encrypted data transfer, directly to your ERP/PIS.
Patient identification via 2FA or SwissID/heyPatient account.
E-registration with verified login
automated patient registration and admission with pre-verified data, delivered directly into your ERP for final approval.
End-to-end digital process, offering self-service admission to patients, 24x7.
Easy configuration of admission-reasons, patient instruction, insurance-related interaction etc. Confirmation of your T&C with timestamp.
Self check in
Intuitive, easy self-service check-in kosk for patient guidance, as a further automation step after web-registration.
Configurable patient interaction after check-in (e.g. directly to the ward or to patient administration, depending on internal status) and automated status update in your internal system.
Self-check-in via app is included as standard.
Scheduling patients
Appointments directly to the app
Send appointment invites directly to the patients' timeline. Patients and their care network "heyFamily" see all important information at a glance, are always informed about changes and are in the right place in good time thanks to easy-to-integrate navigation.
Easily configurable reminders, notifications and appointment confirmations.
Video consultation / virtual visits
Simply activate this standard functionality to display an automatically provided dial-in link with your appointment invite. Solution-independent offering, as standard functionality.
Thanks to the heyFamily function, loved ones and caregivers can easily join the appointment.
Navigation
Navigate visitors and patients to the right place. Directly to the forthcoming appointment or as a general support.
News, alerts and more
Inbox
Automated messages directly to the inbox according to your configuration. Personalized hints and tasks for personal patient preparation or aftercare:
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digital forms and questionnaires provided
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delivery of the digital invoice copy
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laboratory reports, important information and much more.
Whitelabel Branded App
Branded app:
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Freely selectable name of your app
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Basic heyPatient-functionaliy in your branding (colors, logos, etc.)
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Easy integration of web-based and other content
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Extendable with your desired functionality and/or 3rd party solutions
and much more..
Process-integrated
You work in the familiar environment, we integrate patients into your processes.
No additional system necessary.
As a service
Transparent costs
No surprises
Modular functionalities can be flexibly activated
Highest security
Data is stored in the Microsoft Azure Swiss Cloud, Swiss-ID verified patient identities, data protection/DSGVO secured.
Patient centered
Automated information and interaction, simply via smartphone. in 16 languages and integrates the "heyFamily".
Modular functionality as a service
The next health app? Another patient portal?
We offer more:
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Open platform that integrates service providers
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Modular functionality, easy to subscribe as a service
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Third Party Integration
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Coming soon: Automated treatment pathways
Our multi-sided, open platform offers the simplest integration options with a direct connection to clearly and securely identified patients.
Our business model is "as a service" and is based on your benefit instead of extensive projects. Talk to us.
We look forward to simplifying your processes, relieving your employees and inspiring your patients.
Integration: Easy
HL7 FHIR
Unsere Architektur und Lösung basieren auf HL7 FHIR, dem internationalen Kommunikationsstandard im Gesundheitswesen. Damit lassen sich alle gängigen Systeme einfach integrieren.
e-admission
heyPatient is already included as a module in the current Navision version of the DDAG. Experience shows that activating the functionality takes a few hours.
In the heyPatient tile of Microsoft Navision DynamicMED, new registrations and logins are displayed immediately - for review and approval by the patient administration.
The app reports the successful test with a "warm welcome" and shows the patient ID (PID), and after logging in, the case ID (FID) directly in the app.
e-appointments
Book appointments as usual and leave paper documents behind. This is heyPatient.
Offer virtual appointments, automated additional information and tips such as "sober phase"
With POLYPOINT, self-booking by patients can also easily be offered.
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Activation takes a few days.
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We would be happy to provide you with a test connection.
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We look forward to your call.
e-forms
Provide the forms and questionnaires you need early in the app. Receive the entered information early in your internal system and/or as a generated PDF with a time stamp of the data entry in your archive.
Take a digital anamnesis and get an automated pre-structured medical report.
Your patients appreciate the digital delivery, thanks to "heyFamily" family members can fill it out if necessary. The completed forms are then available in the app.
And typically heyPatient: Information that is already available or previously filled in only needs to be confirmed. Because digitization should simplify ;-)
Navigation
Navigation from the current location in the building directly to the next appointment. Simply select and activate InfSoft under heyModules. And your patients can get to know the buildings and facilities even before their stay with you.
Of course, we also offer other patient-centric navigation solutions. Contact us.
Entertainment
Entertainment, telephone, nurse call and much more. Choose Trifact from our heyModules and activate the service. We ensure the integration so that nothing is left to be desired for your patients.
Coming soon: HIN
With the integration of the HIN services, you benefit from additional, secure and proven services. More about this here.
Design Patient Journeys - directly integrated in Microsoft Teams
Our solution offers seamless integration into Microsoft services. For example, we offer the configuration of your patient journey directly integrated in Microsoft Teams.
You do not need any additional login credentials, benefit from simple collaboration and many other advantages.
Start digitization now - with heyPatient
As a service, at transparent costs and safely.
Data protection and data security at the highest level
Data is stored encrypted in the Microsoft Swiss Azure Cloud
Data transfer encrypted
SwissID verified patient identity
App users decide for themselves at any time with whom they share their data.
Dedicated FHIR agent per care provider connection (test and prod)
Optional BYOK
Close to the pulse: Get an overall view of your patient journey
Patient Journey Workshop