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Healthcare Providers

The latest generation patient portal. At the touch of a button.
Modular functionality. App and web-based.

Where would you like to start?

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> 145'000

e-appointments sent to the app

> CHF 5.07 Mio

Cost saved
(e-appointments only)

up to 85%

Useage rate
(App and Web/Email/SMS)

  • Open, provider-integrating platform

  • Modular functionality, immediately available, as a service

  • Securely identified patient identities

  • Simple integration and guaranteed interoperability thanks to HL7 FHIR

Our business model is "as a service" and is based on your benefit rather than extensive projects. 

heyPatient offers:

We simplify your processes, take the pressure off your employees and inspire patients.
You benefit from a noticeable reduction in costs. Quick and easy.

Book your personal presentation
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Regula Spuehler

COO and Co-Founder

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What do you want to start with?

Commercial processes


Configurable registration form, easy to integrate into your company website. According to the principle of data economy and in 16 languages. Encrypted data transfer, directly to your ERP/PIS.

Patient identification via 2FA or SwissID/heyPatient account.


E-registration with verified login

automated patient registration and admission with pre-verified data, delivered directly into your ERP for final approval.

End-to-end digital process, offering self-service admission to patients, 24x7.

Easy configuration of admission-reasons, patient instruction, insurance-related interaction etc. Confirmation of your T&C with timestamp.

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Self check in

Intuitive, easy self-service check-in kosk for patient guidance, as a further automation step after web-registration. 

Configurable patient interaction after check-in (e.g. directly to the ward or to patient administration, depending on internal status) and automated status update in your internal system.

Self-check-in via app is included as standard.


Scheduling and Appointments

Appointments directly to the app

Send appointment invites directly to the patients' timeline. Patients and their care network "heyFamily" see all important information at a glance, are always informed about changes and are in the right place in good time thanks to easy-to-integrate navigation.

Easily configurable reminders, notifications and appointment confirmations.

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Video consultation / virtual visits

Simply activate this standard functionality to display an automatically provided dial-in link with your appointment invite. Solution-independent offering, as standard functionality.

Thanks to the heyFamily function, loved ones and caregivers can easily join the appointment.


Navigate visitors and patients to the right place. Directly to the forthcoming appointment or as a general support.

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Patient guidance and Questionnaires


Automated messages directly to the inbox according to your configuration. Personalized hints and tasks for personal patient preparation or aftercare:

  • digital forms and questionnaires provided

  • delivery of the digital invoice copy

  • laboratory reports and other documents

  • PREMS and PROMS 

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Whitelabel Branded App

Branded app:

  • Freely selectable name of your app

  • Basic heyPatient-functionaliy in your branding (colors, logos, etc.)

  • Easy integration of web-based and other content

  • Extendable with your desired functionality and/or 3rd party solutions


Join the Community.

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and much more..


You work in the familiar environment, we integrate patients into your processes.

No additional system necessary.

As a service

Transparent costs

No surprises

Modular functionalities  can be flexibly activated

Highest security

Data is stored in the Microsoft Azure Swiss Cloud, Swiss-ID verified patient identities, data protection/DSGVO secured.

Patient centered

Automated information and interaction, simply via smartphone. in 16 languages and integrates the "heyFamily".

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Activate now

Use heyPatient Service now and benefit


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Thanks for your order.

Data protection and data security at the highest level
  • Data is stored encrypted in the Microsoft Swiss Azure Cloud

  • Data transmission encrypted

  • SwissID verified patient identity

  • App users decide at any time with whom they share their data.

  • Dedicated FHIR agent per service provider connection (test and prod)

  • Optional BYOK

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Integration: Easy

Our API is based on HL7 FHIR, the international communication standard in healthcare, making it easy to integrate all common systems. Read more about this here in our Blog.


System manufacturers also offer ready-made modules. Or you can use well-known integration platforms or the health engine

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Ready-made modules and integrated 3rd party solutions


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heyPatient is already included as a module in the current Navision version of the DDAG. Experience shows that activating the functionality takes a few hours.

In the heyPatient tile of Microsoft Navision DynamicMED, new registrations and logins are displayed immediately - for review and approval by the patient administration. 

The app reports the successful test with a "warm welcome" and shows the patient ID (PID), and after logging in, the case ID (FID) directly in the app.




Book appointments as usual and leave paper documents behind. This is heyPatient.

Offer virtual appointments, automated additional information and tips such as "sober phase"

With POLYPOINT, self-booking by patients can also easily be offered.

  • Activation takes a few days.

  • We would be happy to provide you with a test connection.

  • We look forward to your call.



Provide the forms and questionnaires you need early in the app. Receive the entered information early in your internal system and/or as a generated PDF with a time stamp of the data entry in your archive.


Take a digital anamnesis and get an automated pre-structured medical report.

Your patients appreciate the digital delivery, thanks to "heyFamily" family members can fill it out if necessary. The completed forms are then available in the app.

And typically heyPatient: Information that is already available or previously filled in only needs to be confirmed. Because digitization should simplify ;-)



Navigation from the current location in the building directly to the next appointment. Simply select and activate InfSoft under heyModules. And your patients can get to know the buildings and facilities even before their stay with you.

Of course, we also offer other patient-centric navigation solutions. Contact us.



Entertainment, telephone, nurse call and much more. Choose Trifact from our heyModules and activate the service. We ensure the integration so that nothing is left to be desired for your patients.

Coming soon: HIN


With the integration of the HIN services, you benefit from additional, secure and proven services. More about this here.

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Design Patient Journeys - directly integrated in Microsoft Teams

Our solution offers seamless integration into Microsoft services. For example, we offer the configuration of your patient journey directly integrated in Microsoft Teams.

You do not need any additional login credentials, benefit from simple collaboration and many other advantages. 

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Start digitization now - with heyPatient

As a service, at transparent costs and safely.

Close to the pulse: Get an overall view of your patient journey 
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Patient Journey Workshop

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