Review of DMEA 2026: trends, insights, and impressions from heyPatient on digital transformation in healthcare.

heyPatient successfully qualifies for Phase 2 of the Innosuisse ScaleUp Coaching programme. The award validates our strong growth potential and supports our next steps in scaling and international expansion.

Many hospitals have a patient portal — and yet the administrative burden remains high. The reason is rarely the technology itself. It lies in the question behind it. What the next generation of patient interaction actually looks like — and why the smartest starting point is often one single, clearly defined use case.

Many digital initiatives in healthcare don’t fail because of technology. They stall because decisions take too long. At DMEA 2026, we show how hospitals turn strategy into real implementation.

Chaos at reception, missing documents, overstretched staff. The good news: the solution does not need to be complex. With a clearly defined starting point, proven processes and the freedom to grow at your own pace, meaningful improvement happens faster than most expect.

CHF 35 saved per appointment, calculated at Kantonsspital Baden as early as 2020. What heyPatient has offered as standard for years, from appointment-specific patient guidance to automated tasks and digital navigation, is now taken to the next level by the new Virtual Workforce. Process expertise at the push of a button, individually extendable.

heyPatient demonstrates how artificial intelligence can be applied productively in everyday clinical operations. With the Patient Concierge, the first building block of a value driven Virtual Workforce is already in use, relieving teams, improving processes and strengthening the patient experience.

Digital patient guidance starts long before treatment. Early registration, self check in and automated communication improve data quality, reduce administrative workload and create measurable relief in daily hospital operations.

A personal end of year message from Regula and Matthias about shared values, trust and why real impact in healthcare is created together.

heyPatient’s pre-project packages provide a solid, low-effort starting point for your digital Patient Journey in 2026. The Design Workshop Series creates shared understanding, clear priorities and a clickable prototype. The Carefree Pre-Project Package delivers structured analysis, target vision and a roadmap with minimal internal effort. Both offers combine best practice, co-creation and strong decision support for a successful year of digital transformation.

The new expert volume Digitale Patientenkommunikation explores how modern technologies enhance communication between healthcare professionals and patients. heyPatient contributes a dedicated chapter that illustrates how seamless digital patient interaction works across the entire care pathway—supported by clear processes, smart workflows and tangible benefits for hospitals and patients alike.

Join us at Frontiers Health 2025 in Berlin! On November 11, heyPatient and Kantonsspital Baden will contribute to the Siemens Deep Dive Session: Gemeinsam mit dem Kantonsspital Baden sind wir Teil der von Siemens moderierten Deep Dive Session: „Going Beyond Traditional Healthcare: How is Smart Technology Transforming Daily Healthcare Operations?” Erleben Sie praxisnahe Einblicke aus dem Siemens Xcelerator Ökosystem und erfahren Sie, wie smarte Technologien den Klinikalltag na

We are delighted to welcome Erik Eaker to our Advisory Team. With more than two decades of leadership in healthcare on international level – including roles at Humana, BioIQ, Let’s Get Checked, and now as COO of Glytec – Erik brings outstanding expertise to help us scale patient-centric digital health solutions internationally and shape the future of connected care.

On 19 November 2025, the Innovationday at digital health center bülach makes digital innovation in healthcare tangible. heyPatient is proud to be a founding partner of this special event.

We are delighted to welcome Pelin Karamustafaoglu as Growth Advisor to the heyPatient Advisory Team. Her strategic expertise, leadership experience, and passion for people will help us expand into new markets and amplify our impact.

Smart digital processes, made real: The new video on the Siemens Xcelerator shows how heyPatient and Siemens jointly bring the digital hospital to life – intuitive, secure, and ready to use

Digital is wanted – and doable. Patients are looking for clear information, simple processes and digital services that actually work. With heyPatient, digital onboarding is immediate, pragmatic and effective – from embedded web registration to app-based check-in and patient navigation. Even simple PDF options by email are available. Because waiting is no longer an option. And sometimes, simple is exactly right.

From login to go-live in just half a day? With heyPatient, it’s possible — and proven. Discover how quickly and easily hospitals can launch digital patient interactions without massive IT efforts.

Hospitals face high pressure – projects pile up, resources are tight, yet digitalisation needs to show results. With heyPatient, the entry is simple, the impact immediate: digital admission, e-appointments or family communication. It’s easier than you think – and more effective than expected.

Enable fully digital patient onboarding with heyPatient – directly on your hospital website. Multilingual, flexibly configurable and seamlessly integrated. Whether regular registration or Quick-Connect for emergencies: enjoy efficient workflows, high data quality and real relief for your clinical teams.