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Appointment Management. Process-integrated. Automated. Self-Service.

Writer's picture: Regula SpuehlerRegula Spuehler

Updated: Jan 28

Efficient Appointment Invites, Patient-Side Confirmation or Rescheduling. Self-service booking. Easily implemented


Implementation-Example: System- and process-integrated Self-service Online Booking
Implementation-Example: System- and process-integrated Self-service Online Booking


In today’s digital world, efficient and user-friendly appointment management with patient-side self-service is a crucial factor for process automation, an enhanced patient experience, and easy access to your services, such as specialized consultations or self-pay offerings.


heyPatient provides HL7 FHIR-based interfaces for easy system integration and data exchange.



Online Appointment Booking

Our online appointment booking solution can be flexibly integrated throughout the entire registration process or made available after a specific interaction (such as a completed questionnaire).



Appointment Confirmation, Automated Reminders, and More

Activating patient-side appointment confirmation is just as simple. Your staff can see directly in the planning system that the appointment has been confirmed. This increases commitment, and internal scheduling significantly improves.


Simplify the planning process before surgeries: heyPatient updates the exact time the day before and requests appointment confirmation. Phone calls are no longer necessary, ensuring that your patients are well-prepared and in the right place at the right time.


Appointment Rescheduling

For example, this feature can be enabled by the scheduling software Timerbee, which can be integrated as a third-party add-on via our heyApp Store. Offer your patients alternative appointments, for example, for a consultation, and become a digital pioneer.


Easy Implementation via FHIR API

Thanks to our solution-integrated FHIR server or third-party solutions (such as the KISIM FHIR Server), you can quickly and efficiently integrate online appointment booking and patient-side rescheduling into your existing systems.

This enables smooth communication between different systems and ensures a seamless user experience.


Benefits for Decision-Makers

For decision-makers in clinics and hospitals, our solution offers numerous benefits:


  • Optimized Processes: Reduce administrative workload and improve the efficiency of your operations.

  • Satisfied Patients: Provide your patients with a modern and convenient way to book and manage appointments.

  • Future-Proofing: Rely on a solution that is compatible with the latest technological standards and can flexibly adapt to future requirements.


Learn more about how heyPatient can support your clinic or hospital in its digital transformation.


Contact us today and step into a more efficient future!




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Testimonials

"We are convinced that heyPatient as a digital and integrated solution has the potential to set new standards in healthcare."

Adrian Schmitter, CEO

Kantonsspital Baden AG

«heyPatient ermöglicht unseren Patienten den schon lange gewünschten einfachen, digitalen Zugang zu unserer Klinik - gleichzeitig können klinikinterne Prozesse, auch im  Sinne der Patienten optimiert werden.The heyCommunity integrates us into a virtual regional, but also supra-regional health space, enables joint development steps and also offers every clinic the opportunity to realize individual adaptations and connections of third-party applications! A win for our patients, the heyCommunity and of course our clinic!"

"Enabling our patients to plan their stay online is a logical step in our digitalization strategy. heyPatient offers a convincing solution for this.»

René Künzli, Head of Services and Member of the Executive Board

Swiss Paraplegic Center

Rolf Schwendener, deputy CEO

Merian Iselin Clinik, Basel

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