"NextIn Business", the business magazine focused on innovation and the future, explores major trends in the economy and society, showing how these trends transform our daily lives and offering potential solutions.
In the October 30, 2024 episode on healthcare:
"The Digital Pediatrician," featuring the Children's Clinic of Inselspital Bern, Santé24, SWICA's telemedicine service TitoHome, and heyPatient as a provider of innovative digital solutions for healthcare providers, designed to optimize processes, relieve staff, and reduce costs.
How is the Swiss healthcare system addressing current challenges?
What solutions are already in use, what options are available, and what do they enable?
Children's Clinic at Inselspital Bern
The episode provides insight into the challenges faced by the Children’s Clinic at Inselspital Bern. Matthias Kopp, Medical Director of the Children's Clinic, highlights existing process simplifications and optimizations.
Telemedicine for Digital Triage
The episode also examines how telemedicine services like SWICA's TitoHome help parents in cases of illness through digital triage, offering reassurance and easing the burden on doctors.
Digital Solutions for Further Healthcare Digitization
To explore how the healthcare system can be further streamlined, the episode looks at process optimization, efficiency gains, and cost reductions made possible by solutions such as heyPatient.
In an interview, Matthias Spühler highlights the impact of heyPatient:
"heyPatient directly addresses the issue often highlighted in the media: inefficient administrative processes, communication breakdowns, missing data, and time-consuming, paper-based patient communication. heyPatient provides a ready-made solution to tackle all of this."
On the solution’s added value, he notes::
"By digitally sending appointment invitations to patients across Switzerland, we could save over CHF 7 million per year. And that's just one feature of heyPatient."
In the future, personal interaction remains central
As noted in the interviews, the core competency of healthcare professionals in direct patient contact will continue to be essential due to its significant importance.
Everything else can be significantly simplified
New solutions are ready to streamline processes for everyone involved, offering substantial cost-saving potential and benefits for all. How long will it take for them to be widely adopted?
What do patients want?
Host Lynn Grütter asks the family featured in the episode: What do patients and parents think of new digital solutions? Mrs. Eicher appreciates these innovations as they help simplify family life.
In closing, the mother observes:
"We need more innovation, especially given the current doctor shortage. We should be open and receptive to new solutions"
Watch the full episode here
See for yourself: Head to NextIn Business
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