Digitalization doesn't have to be a mammoth project - with heyPatient, you start smart, fast, and headache-free.
Many healthcare providers face the challenge of digitalizing their processes. Often, they rely on customized digitalization strategies or even develop their own applications – resulting in high project costs, long development times, and uncertain outcomes.
Yet, there are already market-tested Software-as-a-Service (SaaS) solutions, developed in co-creation with healthcare providers and ready to use.
So why reinvent the wheel?
SaaS: The smart alternative to in-house development
SaaS solutions offer numerous advantages over custom-built applications: they are immediately available, require no lengthy development cycles, and are usually more cost-effective.
A study among members of the College of Health Information Management Executives (CHIME) found that 75% of surveyed clinics cited cost benefits as the primary reason for choosing a SaaS solution. (Source)
heyPatient: Your SaaS patient portal for optimized workflows and an enhanced patient experience
With heyPatient, healthcare providers benefit from a proven, ready-to-use solution that streamlines processes, relieves staff workload, and enhances the patient experience.
Our solution was developed in close collaboration with healthcare providers and has been awarded "Highest Quality" certification.
It offers:
✅ Secure digital identification: Efficient check-in and patient verification – secure, simple, and paper-free.
✅ Flexible frontends: Tailored digital access points designed to meet patient, healthcare provider, and security level requirements – whether via app, web, QR code, or other solutions.
✅ Modular functionality for all patient interactions: Seamless digital processes for emergency, outpatient, and inpatient admissions – reducing administrative work and improving patient flow.
✅ Paperless patient registration and check-in: Fully digital compliance documentation, legal notices, and timestamped approvals – secure, efficient, and transparent.
✅ Appointment management & patient tasks: Reduce staff workload with automated online bookings, reminders, and digital patient tasks – no more unnecessary phone calls or manual follow-ups.
✅ Patient education & navigation: Digital information and wayfinding tools help reduce inquiries and guide patients seamlessly through their treatment journey.
✅ Integrated care network: The automated heyFamily feature enables patients to configure their support network with just a few clicks.
✅ Seamless integration of third-party solutions: If you want to integrate third-party solutions into the patient journey, it’s easy. Choose from 20+ partner solutions in our heyApp Store or let us integrate the solution of your choice – seamlessly and process-integrated.
✅ Customizable extensions: If targeted enhancements are required, our customers benefit from years of expertise and ready-to-use templates for quick implementation.
The result for healthcare providers:
Less administrative effort, optimized workflows, and better patient care – with minimal risk and maximum efficiency.
The myth about older users - debunked
We are often asked whether digital solutions are even used by older patients. The answer: Yes – more often than you might think!
A study by Pro Senectute shows that older people are already digitally active.
Our experience confirms that usage depends less on age and more on how the frontend is designed, in which setting it is offered, and with what functionality.
This is exactly where heyPatient comes in:
With over five years of experience developing market-proven solutions, we know which digital access points patients actually use – whether via app, web portal, or other digital interfaces.
We help healthcare organizations identify the best solutions for their patient groups.
Worry-free package for an easy start and secure operation
Choosing heyPatient means choosing a worry-free digital experience – not just a software solution.
Our customers receive:
✅ A basic training session for a fast and smooth start
✅ Ready-to-use training materials for staff and patients
✅ A complete operations manual for streamlined workflows
✅ Ongoing support and regular updates for a secure and future-proof system
With heyPatient, digitalization is not a complicated IT project, but a simple, proven step toward process optimization and patient satisfaction.
The result for healthcare providers: Less administrative effort, optimized workflows, and better patient care – with minimal risk and maximum efficiency.
All features are available out of the box - now in 21 languages
Choose heyPatient and see how easy digitalization can be! 🚀
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