Successfully launching your digital transformation year 2026
- Regula Spuehler
- Nov 20, 2025
- 2 min read
How the heyPatient pre-project packages enable a safe and effortless start into the digital Patient Journey
Many hospitals and clinics face the same challenge:The digital Patient Journey should create real impact in 2026, yet time, resources and a shared vision are often limited.
Achieving this requires early clarity, shared priorities and a solid decision-making basis that brings all stakeholders together.
Achieving this requires early clarity, shared priorities and a solid decision-making basis that brings all stakeholders together.
This is exactly where our two pre-project offers come in: the Design Workshop Series and the Carefree Pre-Project Package. Both provide a structured approach, proven best practice and a customer experience that strengthens teams and sets projects on a solid path.
Design Workshop Series:
Co-creating the Future Patient Journey
How we proceed
Across three half-day, moderated workshops, teams build a shared, interdisciplinary understanding of their Patient Journey.
Clear results through structured moderation
Our workshops follow a well-tested and effective method:
Visualising touchpoints and interactions along the Patient Journey
Identifying pains and gains from both patient and internal perspectives
Clustering topics and prioritising them together
Deep-diving three prioritised use cases (functional + technical)
Defining IST and SOLL with target vision and high-level roadmap
Creating a clickable prototype of the future Patient Journey
Positive feedback
Feedback from completed workshops shows very high satisfaction:
“Finally a shared picture,”
“Clarity about our priorities,”“
Very good structure and moderation.”
These statements reflect the impressions participants share at the end of the final workshop.
A 100% referral rate underlines the strength of this format.
Stakeholders on board from day one
Teams especially value the collaborative experience of working towards a shared goal and seeing insights come to life visually in the prototype. Many highlight how valuable it is to involve key stakeholders from the very beginning.
A strong foundation
The Design Workshops create an ideal foundation for a successful digital transformation year 2026:
Clear priorities, shared understanding and a first, tangible preview of the future solution.
Carefree Pre-Project Package:
Clarity with minimal resource effort
For organisations that want a thorough preparation with a solid decision-making basis, the Carefree Pre-Project Package is ideal.
It combines analysis, target vision and roadmap into one structured starting point.
What you receive
The package provides structured, well-founded deliverables:
Clear analysis of today’s Patient Journey
Functional, technical and organisational assessment
Overview of integrations, data flows and technical feasibility
Target vision and roadmap for next steps
Clear implementation recommendations for management, IT and executive boards
Minimal effort required from your internal team
The approach is designed so that customers receive solid results with very limited internal resources.
Experience from many successful projects flows directly into these deliverables – best practice, modern, patient-centred and implementation-ready.
Customer teams particularly value the reliability of the approach, its clarity and the rapid generation of tangible results.
Feedback from similar pre-projects consistently highlights:
“clear structure,”
“coherent storyline,”
“concrete and actionable.”
Conclusion
Both pre-project offers make it significantly easier to launch the digital Patient Journey. They create clear priorities, involve teams from the start and deliver tangible outputs such as prototypes and roadmaps.
This builds the foundation for a strong 2026 – with a Patient Journey that inspires and delivers real impact.
Want to learn more?
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