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Co-Creation: Together is better

"paraplegie" is the new app of the Swiss Paraplegic Centre in Nottwil. Patients can find all the information relevant to their stay in it. The directions that lead directly to the scheduled appointment are very helpful. Find out more here.


picture: User-Testing


Co-Development

The functionality of the app is being continuously developed together with the Swiss Paraplegic Centre and the heyCommunity. In the process, the needs of people with disabilities are taken into special consideration. For example, with a very clear colour scheme and slightly larger fonts. The behaviour of the personal timeline has also been adapted so that scrolling, for example, is as easy to use as possible.


During a recent on-site visit, we were again able to gain insights into daily use and the individual needs of our users.



Insights at the place of use

Once again we were impressed by the inspiring campus in beautiful Nottwil. Many thanks for the invitation, @Paraplegic Centre.


A big thank you also to Tobias Biber for the detailed insight. The direct exchange was extremely exciting and great fun for everyone involved.


picture: Test-session with Matthias Spuehler, Roman Babenko, Luka Vranjes (all heyPatient) and app-user Tobias Biber (v.l.n.r.)



We bring valuable input back to Technopark and look forward to feedback on the next release!



Simplified processes with heyPatient

In addition to the paraplegia-specific App-Homescreen with integrated navigation, the app enables processes to be automated and digitalised to the greatest possible extend:


From patient administration on admission to appointment booking, patient guidance and preparation. Reminders, information and advice accompany patients before, during and after an outpatient appointment, a stay and after discharge.


This heavily relieves staff of administrative paperwork, patient queries and clarifications.


Patients are better prepared and in the right place at the right time. The necessary data is already available in the system.


You can find more information about the heyPatient service here.


 
 
 

Comentarios


Testimonials

«As a leading tertiary care hospital in Switzerland, we use the patient portal from heyPatient. In our new building, Agnes, we rely on their smart patient call system, which is redefining efficiency and the patient experience. This sets new standards in patient guidance and support.
The experts at heyPatient excel in high-level process automation and develop practical solutions in co-creation with hospital professionals. They are visionary, always open to feedback, and willing to go the extra mile. heyPatient is a reliable partner, and we look forward to continued collaboration and future innovations.»

«heyPatient ermöglicht unseren Patienten den schon lange gewünschten einfachen, digitalen Zugang zu unserer Klinik - gleichzeitig können klinikinterne Prozesse, auch im  Sinne der Patienten optimiert werden.The heyCommunity integrates us into a virtual regional, but also supra-regional health space, enables joint development steps and also offers every clinic the opportunity to realize individual adaptations and connections of third-party applications! A win for our patients, the heyCommunity and of course our clinic!"

"Enabling our patients to plan their stay online is a logical step in our digitalization strategy. heyPatient offers a convincing solution for this.»

Dr. Daniel Heller, 

President of the Board,

Kantonsspital Baden AG

Rolf Schwendener, deputy CEO

Merian Iselin Clinik, Basel

René Künzli, Head of Services and Member of the Executive Board

Swiss Paraplegic Center

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