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Partnership with ines: More Time for Patients. At the Push of a Button.

Updated: Jan 28, 2025

We are excited to announce our partnership with ines GmbH, a leading provider of hospital information systems (HIS) in Switzerland.


Together, we share a clear vision: More time for patients through optimized workflows and seamlessly integrated digital solutions.

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Vendor Partnership with Practical Systems

The practically developed information system, inesKIS, is continuously improved in close collaboration with doctors and users. The goal is to significantly simplify workflows — for the benefit of optimal patient care.


heyPatient offers a patient portal that provides clinics with an easy, efficient, and intuitive solution for digital patient journeys and streamlined process automation, all at the push of a button. Available via app and/or web, terminal, and other functionalities, in 19 languages.


Seamless Integration for Immediate Efficiency Gains

Thanks to the existing interface with inesKIS, heyPatient is ready to use right away.


Clinics benefit from automated appointment scheduling and a fully digitalized patient journey. Learn more here.

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heyPatient not only eases the daily operations of clinics by relieving staff, but it also ensures that patients are better prepared and informed.


The result: Cost reduction, operational optimization, and an improved patient experience.


Maximum Benefit for Your

The combination of inesKIS and heyPatient offers a proven, tailor-made solution that frees up healthcare professionals. Workflows are optimized, administration is reduced, and patients are better prepared.

 

The outcome: More time for direct patient care and noticeable relief for clinic staff.




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Testimonials

«As a leading tertiary care hospital in Switzerland, we use the patient portal from heyPatient. In our new building, Agnes, we rely on their smart patient call system, which is redefining efficiency and the patient experience. This sets new standards in patient guidance and support.
The experts at heyPatient excel in high-level process automation and develop practical solutions in co-creation with hospital professionals. They are visionary, always open to feedback, and willing to go the extra mile. heyPatient is a reliable partner, and we look forward to continued collaboration and future innovations.»

"Enabling our patients to plan their stay online is a logical step in our digitalization strategy. heyPatient offers a convincing solution for this.»

«As part of the Partnership Catalyst Program, which we had the opportunity to implement together with the Swiss Agency for Development and Cooperation (SCD), we worked closely with heyPatient. The collaboration was enriching in every respect and marked by a high level of professionalism.

We were impressed by the precision and reliability with which the heyPatient team operated.

Combined with their strong trechnical expertise and a clear understanding of economic feasbility, heyPatient made a significant contribution to the success of the program.»

Dr. Daniel Heller, 

President of the Board,

Kantonsspital Baden AG

René Künzli, Head of Services and Member of the Executive Board

Swiss Paraplegic Center

Dr. Justus von Grone,

Managing Director

CSI-HSG, Universität St. Gallen

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+49 69 505027 314

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