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A warm welcome to the heyPatient Advisory Team, Erik Eaker


Erik Eaker - International Strategy Advisor
Erik Eaker - International Strategy Advisor

We are delighted to welcome Erik Eaker to our Advisory Team. With his extensive leadership background in healthcare and proven track record in scaling digital health innovation, Erik will bring invaluable expertise to strengthen our mission at heyPatient.


Erik Eaker is the Chief Operating Officer of Glytec, a SaaS company specializing in insulin management software for hospitals. He brings more than two decades of experience leading healthcare technology and operations across the U.S. and Europe.


Earlier in his career, Erik held a variety of leadership roles at Humana, a U.S. health and wellbeing company. He established and managed operations for Humana Europe in London, an NHS commissioning services provider that introduced new payer capabilities to over 50 NHS organizations.


At Humana U.S., he directed enterprise-wide initiatives to foster cross-business innovation, enhance consumer and provider experiences, and establish the company’s interoperability strategy. He also led operations and innovative programming with foundations, nonprofits, and academic institutions as part of Humana’s Bold Goal population health initiative.


Following Humana, Erik served as Senior Vice President of Business Operations at BioIQ, a healthcare technology company providing population health solutions through at-home diagnostic testing and health screening.


At BioIQ, he led account management, supply chain, and customer service functions, and was part of the executive team that grew revenue by more than 500% and reached profitability while maintaining headcount and transitioning to a remote workforce.


After BioIQ’s acquisition by Let’s Get Checked in 2022, Erik continued as SVP of Business Operations, supporting expansion in at-home testing, telehealth services, and pharmacy.


Erik combines a deep understanding of healthcare delivery and payer systems with a strong record of driving digital health solutions at scale.


We are excited to collaborate with Erik and continue shaping the future of patient-centered digital healthcare.


Welcome to the team, Erik!

 
 
 

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Testimonials

«As a leading tertiary care hospital in Switzerland, we use the patient portal from heyPatient. In our new building, Agnes, we rely on their smart patient call system, which is redefining efficiency and the patient experience. This sets new standards in patient guidance and support.
The experts at heyPatient excel in high-level process automation and develop practical solutions in co-creation with hospital professionals. They are visionary, always open to feedback, and willing to go the extra mile. heyPatient is a reliable partner, and we look forward to continued collaboration and future innovations.»

«heyPatient ermöglicht unseren Patienten den schon lange gewünschten einfachen, digitalen Zugang zu unserer Klinik - gleichzeitig können klinikinterne Prozesse, auch im  Sinne der Patienten optimiert werden.The heyCommunity integrates us into a virtual regional, but also supra-regional health space, enables joint development steps and also offers every clinic the opportunity to realize individual adaptations and connections of third-party applications! A win for our patients, the heyCommunity and of course our clinic!"

"Enabling our patients to plan their stay online is a logical step in our digitalization strategy. heyPatient offers a convincing solution for this.»

Dr. Daniel Heller, 

President of the Board,

Kantonsspital Baden AG

Rolf Schwendener, deputy CEO

Merian Iselin Clinik, Basel

René Künzli, Head of Services and Member of the Executive Board

Swiss Paraplegic Center

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